Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service.
监督客房部人员,以确保向所有客人和内部客户提供及时和礼貌的服务。
Monitor Housekeeping personnel to ensure rooms, and particularly those of priority members, known repeat guests and other VIP's receive special attention.
监督客房部工作人员,确保客房,特别是优悦会会员、熟客和其它贵宾的客房得到特别重视。
Are cleaning, sanitation and housekeeping carried out by trained personnel in accordance with procedures, effectiveness, corrective actions verified and documented and records maintained?
清洁消毒等是否由经过培训的人员实施,是否有相应的清洁记录和必要的验证及纠正措施记录?
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